What laptop’s model are you using right now and how you find it’s product’s quality?
The standard laptop that used by my company for normal corporate users is HP Elitebook 6930P, switching from the previous model Dell D630.
In the initial stage of this problem, you can observe the white stripe (0.5cm-1cm) show on the bottom of the LCD display and flicks during the boot-up stage. You may also notice a very fast flicks on the central of the LCD on this HP 6930P when you switching from a websites to another when browsing the internet.
After few weeks or months later, the white stripe will begin appear not only during the boot-up but will on and off appear after login to windows, and ultimately when thing goes poorer, it will stick permanently on that spot.
To my knowledge, it’s not a display card nor motherboard issues as when you plug it to an external monitor (the standard way to determine the root cause of a laptop’s LCD), the white stripe won’t be showing, and HP will have their on site engineers/technician to change the LCD for you.
Yes, even the laptops are secured with 3 years parts warranty, however, the problems that occurred causing trouble to many parties. Why?
- IT supports need to get in touch with HP and fix up for the part replacement.
- User needs to spare out some time for the HP onsite engineers/technicians to repair the laptop, which without doubt will impact on user’s job efficiency.
- Sometimes the LCD, spare parts not in stocks, and it causing users need to wait for 1-2 weeks to have their laptops repaired.
I am not sure if HP aware of this problem or not and I found out that the are many users complaining about the qualities this laptops and regards this laptop as an ‘Expensive Toy’. Hope HP will improve their product qualities on the next phase lift for this models.
